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Microsoft Outlook Sync Issues And Conflicts



Scroll to the Sync Issues folder and expand it to also see the Conflicts, Local Failures, and Server Failures folders. The following describes the four folders and the items you may find in each folder: Sync Issues: Contains all of the synchronization logs. This folder is helpful if Outlook is having trouble synchronizing — for example, there. This problem continually creates a warning message in the Sync Issues folder. In these rare cases, you may be able to connect to an Exchange Server mailbox by using Microsoft Outlook Web App (OWA) to determine whether the item remains in the mailbox. Contact Microsoft Support if you need help in the following situations.

  1. Sync Issues Folder In Outlook
  2. Microsoft Outlook Sync Issues Folder Conflicts
  3. Sync Issues Conflicts Folder
  4. Outlook 2013 Sync Issues Folder
  5. Microsoft Outlook Sync Issues
Active1 year, 5 months ago

When using Microsoft Outlook with Exchange (not the online only mode) a Sync Issues folder that appears in the local PST folder. From the link above I know why it exists - but often that information is not needed (sync issues caused by the fact you are not on the network, and haven't switched to offline mode).

For users besides the space consumption, the fact there is a folder called issues with a big number next to it worries them. So my question is, what are effective methods of managing this? Can be server side (such as settings) or client side (such as rules).

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If you do have a suggestion that is specific to a version of Exchange or Outlook please indicate that version.

HopelessN00b
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4 Answers

Punto de venta software. If you're running Exchange 2007, look into the managed folders policy settings in the Exchange Management Console. It will at least let you manage automatic deletion of the messages that appear there. As for the folder itself, I wouldn't touch it. Outlook doesn't like it when system folders are messed with (not that I have tried on this one though)..

TrondhTrondh

Visual c 2008 how to program deitel pdf download free. I'd be more concerned as to what is causing Sync issues to occur. As Trondh is saying, you can use Managed Folder Policies to force the deletion of these Sync issues, but that is not a very reliable option.

There are many kinds of different sync issues, but in Outlook 2003 w/ Exchange 2007, most of these are certificate related. If you do not have the appropriate certificates installed in the appropriate manner, then you will receive Sync Issues relating to your Offline Address Book (OAB). More than likely, you'll have an 0x8004010F error. A good place to start if this is the case is: http://msexchangeteam.com/archive/2007/04/19/437902.aspx, other issues could be related to your AV setup, etc. Without more information on what kind of Sync errors you are receiving, it's hard to point you in the right direction, but ignoring the sync errors is not the optimal way of dealing with the problem.

IceMageIceMage

Outlook won't let you delete these folders, but they can be removed with OWA. There's no good way to remove them with a script, though. There's also no automated way to clean out their contents. Your best bet will be to train your users so they understand that the contents of these folders are a troubleshooting tool for you, not something they need to worry about.

paulrpaulr

the mailbox cleanup assistant will let you delete the conflicts from your HD

MichelleMichelle

protected by Michael HamptonJun 10 '14 at 12:38

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If you’ve used the Mailbox Cleanup tool to look at the size of your Outlook folders, you might have noticed three (or sometimes four) folders starting with “Sync Issues.” You can empty the “Sync IssuesConflicts” folder with the Mailbox Cleanup tool, but that still leaves the others. Let’s take a look at how to access them, what they’re for, and whether you can—or should—delete their contents.

How Do You Access the Sync Folders?

If you’ve never used it before, check out our guide to using the Mailbox Cleanup tool. Its View Mailbox Size feature shows you the size of all of the folders in Outlook. Scroll down towards the bottom of the list to find the Sync Issues folders.

You won’t see these folders by default in the navigation pane in Outlook, so we’ll start by making them visible. At the bottom of the navigation pane click on the ellipsis (the three dots) and select the “Folders” option.

This changes the view in the Navigation pane to show all of the mail folders in your mailbox, including the Sync Issues folder and its three sub-folders.

Messages in the Sync folders are only visible within the Outlook client on your machine, so you won’t find them in the Outlook web app.

Sync Issues Folder In Outlook

What are the Sync Folders For?

Microsoft Outlook Sync Issues Folder Conflicts

Generally, the Sync folders hold messages telling you about problems encountered when syncing emails in Outlook with those on the email server (or vice versa). This usually happens when you’ve been working offline, and Outlook hasn’t been able to connect to the mail server, or you’ve had some kind of connectivity problem.

Each folder holds emails about a specific kind of problem:

  • Sync Issues: Outlook synchronizes with your mail server on a regular basis in the background. This is why you can send a mail from Outlook on your computer and still see the message in the Sent Items folder when you check Outlook in the O365 online portal. The Sync Issues folder holds the logs for the synchronizations, so any general problems or delays in syncing with the mail server are recorded here.
  • Conflicts: If Outlook has had a problem syncing with the mail server, you may have different copies of the same email. This commonly happens when you use Outlook in more than one place, like your laptop at home and your phone when you’re on the go. The Conflicts folder holds any different copies and allows you to choose which you want to keep. If you’ve made a change to an item (like a mail, a task, or a calendar event) on your phone and it’s not showing up in Outlook, it’s probably here.
  • Local Failures: When Outlook can’t send something to the mail server, it designates it as a failure and puts a copy into the Local Failures folder. This might be a mail, a task update, a calendar response, or anything else that syncs with the mail server. Outlook will keep trying to sync, so just because an item is in this folder, it doesn’t mean that it wasn’t successfully sent to the server eventually—just that Outlook struggled to send it for a while.
  • Server Failures: This is the converse of the Local Failures folder. Where Local Folders contains things that Outlook can’t synchronise to the mail server, Server Failures contains things that Outlook couldn’t synchronise from the mail server. The Local Failure items are visible at all times, but the Server Failure items are only visible when you have an active connection to the mail server (because they’re messages from the server). Server Failure messages are much rarer, which is why this folder often doesn’t show up in the Mailbox Cleanup > Folder Sizes window. For example, the account we’re using to show you how this works has been running through Outlook for over three years, and Server Failures folder has never had a single message in it.
Folder

Can You (and Should You) Delete These Messages?

Sync Issues Conflicts Folder

Yes, you can delete these message just like any normal message in Outlook. Whether you should delete them is a trickier question.

These are messages that most Outlook users are unaware of because they come from the Exchange Server and are used by administrators to troubleshoot issues. Most of the time these messages are of no use to you, unless you’re troubleshooting an Exchange issue. If you’ve never done that and you need the space, then you can probably delete them without a problem. That said, these messages tend to be very small, all-text messages and you might not gain a lot of space by deleting them.

Outlook 2013 Sync Issues Folder

Another important caveat: If you’re on a computer provided by your workplace, be sure to check with your IT support people before deleting these messages. You might not need them, but they might.

Microsoft Outlook Sync Issues

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